Frequently Asked Questions
Everything you need to know about your Epic Armoury gear and orders.
What materials are used in your garments and accessories?
We use high-quality, durable materials including top-grain leather, heavy-duty cotton canvas, and authentic wool blends to ensure historical accuracy and longevity for reenactments and LARP.
How long does shipping take for international orders?
International shipping typically takes 7 to 14 business days. Please note that customs processing in your destination country may occasionally extend this timeframe.
Can I return an item if it doesn't fit?
Yes, we offer a 30-day return policy. Items must be in their original, unworn condition with all tags attached to qualify for a full refund or exchange.
How should I care for my leather armour and clothing?
We recommend treating leather items with specialized oils or waxes to prevent drying. For fabric garments, please follow the specific care instructions on the label, usually involving cold hand-washing and air-drying.
Do you offer custom sizing for your outfits?
Currently, we offer a wide range of standard sizes from S to 4XL. Please refer to our detailed size chart on each product page to find your perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options such as Klarna for select regions.